Alsco Inc Route Relief / Utility Driver in Laramie, Wyoming


Classification: Non-Exempt


Job Summary: The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Essential Functions:

  • Perform all responsibilities of a Route Sales Representative and related tasks.

  • Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.

  • When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.

  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.

  • Actively participate in promotions and contests, training and audits.

  • Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.

  • Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.

  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.

  • Handle and process customer payments. Keep route paperwork current.

  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.

  • Monitor and report competitive activity. Keep service agreements current and renewed.

  • Return from route and off load soiled textiles in the receiving area of facility.

  • Accurately prepare route paperwork and follow check-in procedures.

  • Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:

  • Support other service personnel as required by supervision.


  • Have and maintain a valid Drivers License, CDL when applicable.

  • Maintain a driving record free of chargeable accidents, speeding, safety or other violations.

  • Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.

  • Demonstrate excellent skills in customer service and route sales.

  • Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.

  • Recognize colors, sizes and types of product and count, add and subtract accurately. Education:

  • High School graduation or similar experience. Qualified drivers license.

Travel Requirements:

  • Daily, by delivery vehicle within a route.

Typical Environmental Conditions:

  • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.

  • Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

  • Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Requisition Number: 18-1221

Post Date: 5/14/2018

Posting Expiration Date: 5/20/2018

Title: Route Relief / Utility Driver

City: Laramie

State: WY