General Electric Sr Services Staff Manager 2 - Customer Contract Management in Cheyenne, Wyoming
At GE Transportation at http://www.getransportation.com/ , we move the world. We
are a global digital industrial leader and supplier to the rail, mining, marine, stationary power and drilling
industries. Our solutions help customers deliver goods and services with greater speed and greater savings using
our advanced manufacturing techniques, industry expertise and connected machines. Established more than a
century ago, GE Transportation is a division of GE that began as a pioneer in passenger and freight locomotives.
That innovative spirit still drives GE Transportation today. It's the engine of change that puts us at the forefront of
transportation technology, software, and analytics. And it's why we continue to find-and realize-the potential that
keeps our connected world moving forward. The GE Transportation Global Headquarters is located in Chicago,
Illinois. There are over 65 service sites worldwide
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Operations Systems and Lean Leader will have the experience and expertise to solve problems and develop and execute objectives for Service Teams and business processes. In this role, the Operations Systems and Lean Leader will affect short-term and long-term business goals as directed by Service and Business Leaders.
Provide leadership and direction to cross-functional teams to empower others to execute the Lean Six Sigma strategy for process improvement
Deliver breakthrough levels of improvement in process capability, producibility of designs and business processes to reduce defects and attain world-class levels of service quality and standard work methods through demonstration of the Lean Six Sigma philosophy, theory, and application of tools, approaches, and Best Practices
Facilitate, train, and coach team members in the use of Lean Six Sigma tools
Work with Service Leaders, Business Leaders, and Field Service Teams to uncover and assess Lean Six Sigma opportunities for GE and its suppliers
In conjunction with the Master Black Belts and Quality Teams, serve as a change agent in institutionalizing Lean Six Sigma practices and quality
Constantly seek, share, and implement Best Practices
Apply Lean Six Sigma tools to improve process capability and eliminate defects
Lead and facilitate cross-functional project teams; Facilitate AWO events and follow-up of action items
Communicate progress to Business Leaders, Service Leaders, and Master Black Belts
Identify potential process improvement projects
Execute SET Assessments across GSO accounts and act on identified shortcomings
5+ years of experience in locomotive manufacturing and/or service operations
Strong analytical and quantitative skills; statistically literate and familiar with Lean Six Sigma quality concepts and tools
Passion for process improvement and application of Lean Six Sigma philosophies
Good knowledge of GE Transportation organizational structure and main functional groups
Customer-focused in defining quality and establishing priorities
Strong process change and process creation skills
Demonstrated ability to motivate others and achieve results
Ability to operate independently and drive change
Fluent English – written and verbal communications
Executive level presentation skills
Global mindset and cultural sensitivity
Strong oral and written communication skills
Strong interpersonal influence and leadership skills
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Ability to document, plan, market, and execute programs.
Established project management skills.
Locations: United States; Illinois, Pennsylvania, Texas; Chicago, Erie, Ft. Worth
GE will only employ those who are legally authorized to work in the United States for this opening.