State of Wyoming BAAS07-08128-Senior Office Support Specialist - Cheyenne in Cheyenne, Wyoming

BAAS07-08128-Senior Office Support Specialist - Cheyenne



BAAS07-08128-Senior Office Support Specialist - Cheyenne


$18.54 - $23.18 Hourly


Cheyenne, WY

Job Type

Full Time



Job Number


  • Description

  • Benefits

  • Questions

Description and Functions

Open Until Filled


The Department of Environmental Quality is seeking a Senior Office Support Specialist responsible for providing executive support to the director. This position reports to the management services administrator and works closely with the agency's senior leadership.

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

  • Responsible for senior administrative management of day-to-day operations, assigned programs or projects; may provide leadership and guidance to administrative staff.

  • Acts as liaison between director, division administrators, and program managers to coordinate calendars for meetings and conference calls.

  • Attends, takes minutes and prepares necessary records for meetings.

  • Reports vehicle mileage as necessary.

  • Makes all necessary travel arrangements for director and management services administrator.

  • Receives, analyzes and responds to requests for information.

  • Investigates customer complaints and takes steps necessary to resolve them.

  • Compiles and analyzes a variety of data and information and prepares related reports.

  • Explains and implements policies.

  • Tracks information.

  • Administers database for information.

  • Prepares routine response/notification letters.

  • Interacts with Governor's Office.

  • Conducts performance appraisals; instructs and counsels personnel toward agency goals and strategic plan.

  • Involved in procedure of drafting regulations for agency or program/project.

  • Directs workflow of office.

  • Screens visitors to determine how to meet their needs.

  • Prepares and monitors fiscal documentation such as travel vouchers, expense vouchers, accounting of state purchase card and requisitions.

  • Work may involve taking on various administrative responsibilities in order to allow management to focus on critical issues.

  • Coordinates a variety of advanced, diversified and/or confidential administrative support functions.

  • Represents management in matters with immediate staff, agency staff, other agencies and/or the public.

  • Maintains filing system for director and management services administrator.

  • Other duties as assigned.



Preference will be given to those who are proficient in Microsoft Office products, SharePoint and Google Apps.


  • Knowledge of the protocol in dealing with complaints and other issues involving interaction with the Governor's Office and the legislature and other high ranking officials.

  • Ability to prioritize and multi-task.

  • Skill in Microsoft Word, Excel, Access and Google Apps.

  • Ability to operate a multi-line phone.

  • Ability to search Google calendars and set appointments.

  • Ability to work with multiple personality types.

  • Ability to keep confidential information.

  • Knowledge of the State Archive Program (RIMS).

  • Knowledge of the function of the different DEQ divisions.



Bachelor's Degree (typically in Business)



0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II


Education & Experience Substitution:

3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

Certificates, Licenses, Registrations:


Necessary Special Requirements


Typically, the employee may sit comfortably to perform the work; however, there is some walking, standing, bending, carrying light items, driving an automobile, etc.


  • FLSA: Non-Exempt

  • All new hires or rehires starting in a non-exempt position on or after January 1, 2018 are required to be paid hourly.

  • Minimal travel may be required.

Supplemental Information

020-Department of Environmental Quality - Administration - HR Contact 307-777-7939

Click here to view the State of Wyoming Classification and Pay Structure.


The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

There are many benefits to living and working in Wyoming. Beautiful country with wide open spaces and clean air, great recreational opportunities, and no State income tax to mention a few! In addition, the State of Wyoming offers State employees a very generous benefit package. Please click here for more information on the State of Wyoming employee benefits*.

For additional information on living in the state of Wyoming please click here.